AI is making it easier than ever to ship features. Agentic coding tools can generate code, APIs, tests, UI flows, and pull requests at unprecedented speed. But faster feature delivery creates a new risk: teams may soon ship more software than they can operate with excellence.
This talk argues that the next phase of Agentic AI engineering is not just about building faster. It is about building AI Operable Products: products designed with observability, business metrics, end-to-end journey tracking, feature analytics, failure reconciliation, auditability, release safety, supportability, and continuous learning from day one.
Drawing from real-world experience leading Engineering, Digital Operations, SRE, and Cloud Infrastructure for digital banking systems serving more than 16 million customers, Khang Toh will share a practical model for moving from AI-assisted feature delivery to AI Digital Operations.
Khang Toh, Head of Engineering: Digital Operations, SRE and Cloud Infrastructure, DKatalis / Bank Jago